Shipping Policy

Thank you for visiting and shopping at http://www.beamscoffee.com. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Free Standard Delivery on orders over HK$500.

Shipment method Estimated delivery time Shipment cost
Hong Kong Post Standard 3-5 business days $40.00
SF Express 2-day 2 business days $70.00

Outlying Islands – Additional $150

Discovery Bay, Ngong Ping 360, Cheung Chau, Lantau Island, Mui Wo, Tai O, Peng Chau, Lamma Island, Ma Wan, Chek Lap Kok (including Hong Kong International Airport), Hong Kong Disneyland.

Free Delivery is calculated from the final basket value, after any voucher deductions.

* Overnight delivery is only available for orders with delivery addresses within Hong Kong S.A.R.

Delivery delays can occasionally occur.

Shipment to P.O. boxes addresses

http://www.beamscoffee.com ships to addresses within the Hong Kong S.A.R. addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

http://www.beamscoffee.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

http://www.beamscoffee.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the Hong Kong S.A.R.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.